Can we come in store to buy school uniform?

Yes! You can
visit the shop to buy your school uniform. We have sizes available to try on so
you can be sure to get the right size when ordering. We also have two fitting
rooms available for privacy. Most items are available to take on the day.

Can I order uniform online?

Absolutely!
Ordering online is by far the quickest and easiest way. We offer Click and
Collect, free delivery to school (term time only) and home delivery is charged
at a standard rate of £7.90.

When ordering
online, you will receive an email notification when your order is ready to
collect or is ready for dispatch. Please ensure that you bring your 5 digit
order number with you when you come to collect. This can be found on your order
confirmation email.

How long will my order take?

We aim to
dispatch all orders within one week, however we ask customers to allow up to
three weeks in the event that any items are temporarily out of stock.

You may
receive your order in separate packages which arrive on different days as we
often send goods that are in stock straight away and send the outstanding goods
as soon as we receive them from our suppliers. If this happens you will be sent
a notification.

Can I return items that I have ordered online?

Of course. As long as
the items have no personalisations on we are happy to accept
returns. You can bring them to store with your invoice for a refund.

Alternatively you can package up and
return to the college/school where we can arrange collection. We deliver/collect once a week. Once we
receive the items back we will process the refund for you or you can post back
to us at a cost to yourself.

Please make sure
you add your name and order number, and reason for return in the package to
help speed up the refund process.