Refund policy

FOR UNWANTED ITEMS

If you're not happy with your purchase or have changed your mind, let us know within 48 hours of receiving/collecting your goods and we can issue a refund for the cost of goods, subject to the following condition:

The goods are undamaged, in the original packaging, with all trademarks or other labeling intact and fully suitable for re-sale.

FOR FAULTY GOODS

If your goods are defective simply return the item to us. If we find upon inspection that the goods are deemed defective, we will refund the cost of the goods and delivery. Should you wish to discuss the potential fault or product specification then please call 01553 772043 or email our sales team on orders@stratfords.com for further advice & support.